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What is your cancellation policy?


Booking and cancellation policy for Tour Operators:
• Tour operators have two months from the time of their reservation to send in guest deposits. After that time period, the date will be released.
• In order to book the stay we require a non-refundable 25% deposit, though you may also transfer the full payment amount. This deposit will be applied toward the overall cost for your course and any additional options, and the final payment is due no later than 45 days prior to stay. If a reservation is booked within 45 days or less, a non-refundable full payment is due at time of booking.


Individual booking and cancellation policy:
• In order to book the stay we require a 50% deposit, though you may also transfer the full payment amount. The 50% deposit will be applied toward the overall cost for your course and any additional options and final payment is due no later than 45 days prior to stay. If a reservation is booked within 30 days or less, a non-
refundable full payment is due at time of booking. Deposits are non-refundable within 45 days of your stay, however, the deposit can be applied toward future workshops within one year of the initial payment. If you require a cancellation with more than 45 days notice, the deposit will be refunded in full.

Workshop booking and cancellation policy:
We have created a strict workshop cancellation policy because private workshops fill the cooking school’s accommodation capacity and we are unable to accept students for other courses during this time. Special workshops require a non-refundable 20% deposit to make your reservation. Full payment is due 60 days prior to the workshop. For less than 60 day cancellations, the workshop payment is 100% non-refundable under any circumstance. However, the deposit can be applied toward future courses at the Anna Tasca Lanza Cooking School within one year of the initial payment. We reserve the right to cancel the workshop at any time (and in such case, the workshop fees already paid will be reimbursed.) Local visits are subject to change.

Cancellation policy per workshop
Abbiamo creato una cancellation policy più severa per i workshop con docenti stranieri perché la scuola può ospitare un numero limitato di studenti che se vengono a mancara all’aultimo minuto è difficile sostituire.  Per questi workshop chiediamo un acconto non rimborsabile del 20%  al momento della prenotazione. Il saldo deve essere versato 60 giorni prima del workshop. Per cancellazioni entro i 60 giorni dalla data di inizio del workshop, il pagamento del workshop non viene rimborsato. L’acconto può essere riutilizzato per altri corsi entro l’anno in corso.
Ci riserviamo il diritto in ogni momento di cancellare il workshop e di modificare il programma dei corsi. In caso di cancellazione da parte nostra il fee già pagato verrà rimborsato interamente.

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